Jaseem Pookandy, “Exploring the Role of AI-Orchestrated Workflow Automation in Cloud CRM to Enhance Operational Efficiency Through Intelligent Task Management”, Int. J. Comput. Sci. Inf. Technol. Res., vol. 1, no. 1, pp. 15–31, Sep. 2020, Accessed: Dec. 23, 2024. [Online]. Available: https://ijcsitr.com/index.php/home/article/view/IJCSITR_2020_01_01_002