Smart Automation for Client Service Agreement: Robotics in Action

Gokul Pandy; Vigneshwaran Jagadeesan Pugazhenthi; Jinesh Kumar Chinnathambi; Aravindhan Murugan

doi:10.5281/zenodo.14352695

Authors

Gokul Pandy Author
Vigneshwaran Jagadeesan Pugazhenthi Author
Jinesh Kumar Chinnathambi Author
Aravindhan Murugan Author

DOI:

https://doi.org/10.5281/zenodo.14352695

Keywords:

Client Service Agreement Automation, Robotic Process Automation (RPA), Artificial Intelligence (AI), Blockchain for Smart Contracts, Compliance Monitoring

Abstract

Automation in client service agreements through robotics and artificial intelligence has revolutionized customer management and operational efficiency, enabling businesses to streamline processes, reduce costs, and minimize errors. By automating repetitive tasks such as contract drafting, compliance monitoring, performance tracking, and renewal management, organizations achieve faster turnaround times, improved accuracy, and enhanced scalability. This transformation reduces reliance on manual processes, freeing up resources for strategic decision-making and innovation. Additionally, automation fosters greater compliance with regulatory standards and ensures data security through technologies like blockchain. This article explores the multifaceted impact of robotics on client service agreement management, emphasizing its cost and time-saving benefits, the role of advanced technologies, the challenges of implementation, and the emerging trends that are set to redefine this space. As industries adopt these advanced solutions, automation is poised to become a cornerstone of efficient and reliable client service operations.

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